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Каталог·Manuals·Simplex 4100ES·Fault codes

Simplex 4100ES — fault codes

Fault, warning and safety-shutdown messages documented by Johnson Controls for the Simplex 4100ES. Each row cites the page of the manual it was taken from — nothing here is summarised or reworded.

From Simplex 4100 ES Fire Indicator Panel Australian Installation Operation and Maintenance Guide LT0350

Original: docs.johnsoncontrols.com

Master Motherboard

Code / displayMeaningCauseActionPage
RUI CLASS A TROUBLE (LED1)Master motherboard LED indicating an RUI Class A trouble.27
RUI PRIMARY SHORT TROUBLE (LED2)Master motherboard LED indicating an RUI primary short trouble.27
RUI SECONDARY SHORT TROUBLE (LED3)Master motherboard LED indicating an RUI secondary short trouble.27
Negative Ground FaultNegative ground fault occurring on the RUI.Some devices that connect to RUI have inherently grounded shield terminals, in which case 24 C cannot be used. If 24 C is used (RUI SHIELD jumper P9 position 1–2), a Negative Ground Fault will occur.35

CPU Card LEDs

Code / displayMeaningCauseActionPage
Bad Master CRC or No Master PresentBootloader status indicated during system start up. LED4 On, LED3 Off, LED2 Off, LED1 Off.29
Diagnostic Fail – RAMBootloader status indicated during system start up. LED4 On, LED3 Off, LED2 Off, LED1 On.29
Diagnostic Fail – Bootloader CRCBootloader status indicated during system start up. LED4 On, LED3 Off, LED2 On, LED1 Off.29

LED/Switch Controller Card

Code / displayMeaningCauseActionPage
LED 1 (COMM LOSS LED)Illuminates if communication loss between the controller and the CPU occurs. It is independent of jumper P1. If the LED/switch controller is used in a remote annunciator with the communication loss feature activated (jumper P1 position 2–3), LED 1 of the first connected display card illuminates and the piezo on the LED/switch controller sounds.Communication loss between the controller and the CPU.The indication is silenced via the corresponding switch (switch 1 on the first display card).46

Basic TIC LED Indicators

Code / displayMeaningCauseActionPage
LED1Indicates communication loss with the CPU.53
LED2Indicates when an RUI ground fault search is active.53
LED4Indicates an RUI Style 7 primary trouble.53
LED5Indicates an RUI Style 7 secondary trouble.53

NIC Card LED Indications

Code / displayMeaningCauseActionPage
LED1 (yellow)Illuminates when: the host 4100 requests it to illuminate; a transmission fails; the NIC is off-line with the 4100 host; the NIC needs to be configured.A transmission fails; the NIC is off-line with the 4100 host; the NIC needs to be configured.61

SPS LED Indications

Code / displayMeaningCauseActionPage
LED1 (yellow)Illuminates when NAC 1 is ON or in Fault.79
LED2 (yellow)Illuminates when NAC 2 is ON or in Fault.79
LED3 (yellow)Illuminates when NAC 3 is ON or in Fault.79
LED4 (yellow)Illuminates to indicate a communications loss with the system CPU; normally off.If this LED is blinking, try re-loading the slave exec from the master.79
LED5 (yellow)
Slow blink		Class A open circuit Fault.79
LED5 (yellow)
Fast blink		Short circuit Fault.79
LED5 (yellow)
On steady		No devices detected/ channel failure.79
LED6 (yellow)
Single blink		Positive earth fault.79
LED6 (yellow)
Double blink		Negative earth fault.79
LED6 (yellow)
Triple blink		Battery Fault.79
LED6 (yellow)
Quadruple blink		Charger Fault.79
LED6 (yellow)
On steady		Overcurrent fault.79

Troubleshooting an SPS

Code / displayMeaningCauseActionPage
IDNet Power Monitor TroubleThere is no output voltage from the power supply.80
Extra DeviceOne or more extra devices are present on the loop, i.e. devices that have not been configured for the IDNet channel. Only one message appears, regardless of the number of extra devices found.Extra devices present on the loop that have not been configured for the IDNet channel.80
Class A TroubleThere is an open circuit fault detected on the IDNet channel.A hardware reset is required to reset the fault indication.80
Earth Fault SearchDisplayed during the Earth Fault Search diagnostic function. The front panel display indicates how far along the search process has progressed (10%, 25%… 75%), and then shows the results of the search. The result either identifies the offending circuit or indicates that the earth fault could not be found. SPS circuits (IDNet, NAC, and aux power) are searched.Earth Fault Search diagnostic function initiated.System alarm and fault processing is suspended during the search.80
Short CircuitA short circuit fault is detected on the IDNet channel.Short circuit on the IDNet channel.This status clears automatically when the short circuit is removed.80
Channel FailEach device on the IDNet channel has been configured, but none of the configured devices are communicating on the channel. This message does not appear if there are no configured devices on the IDNet channel.None of the configured devices are communicating on the channel.80
No Answer/Bad AnswerThe 4100ES is put into a diagnostic mode and finds a device not responding, or responding unreliably.Device not responding, or responding unreliably.Refer to the 4100 Fault Finding Guide (LT0565) for information on how to perform this diagnostic.80
Output AbnormalAbnormal output condition at field devices.24 V is not present on TrueAlarm devices; TrueAlarm sensor bases with relay driver outputs are not properly supervised; isolator devices are in isolation mode.80
Mains fail faultAC mains supply failure.Generated when the DC voltage drops below 20.3 V (nominally 204 Vac). The AC input is supervised.76
SPS Over CurrentSPS over current fault in the system.T-GEN 50 draws a large in-rush current when it is first turned on (e.g. when powered from a NAC output).Can only be cleared by pressing the 4100ES System Reset button. The T-GEN 50 should not be powered from a NAC output.91

Troubleshooting IDNet Faults

Code / displayMeaningCauseActionPage
IDNet Power Monitor TroubleThere is no output voltage from the IDNet power supply.Replace the IDNet card.107
Extra DeviceOne or more extra devices (i.e. devices that have not been configured for the IDNet channel) are found on the ID-Net loops, or a device is at an incorrect address. Only one message appears, regardless of the number of extra devices found.Extra devices on the IDNet loops, or a device at an incorrect address.Viewing the fault log will reveal the extra device address.107
Class A TroubleThere is an open circuit on the IDNet channel.After fixing the wiring fault, a hardware reset is required to reset the trouble.107
Earth Fault SearchThe IDNet card is searching for earth faults on the IDNet line.Earth fault search active on the IDNet line.When this message is displayed, the IDNet card cannot show any alarms or other statuses.107
Short CircuitA short circuit is detected on the IDNet channel.This status clears automatically when the short circuit is removed.107
Channel FailDevices have been configured, but none of the devices are communicating on the channel. This message does not appear if there are no configured devices on the IDNet channel.None of the configured devices are communicating on the channel.107
No AnswerA device is missing.Device missing.107
Bad AnswerA faulty device or a noisy communications channel.Faulty device or noisy communications channel.107
Output AbnormalAbnormal output condition.24 V is not present on TrueAlarm devices; TrueAlarm sensor bases with relay driver outputs are not properly supervised; isolator devices are in isolation mode.107

Using Install Mode

Code / displayMeaningCauseActionPage
Install Mode ActiveSingle fault indication shown while any device is in the Install Mode list. Devices in the Install Mode list will not produce fault indications, even if they are missing or faulty — all the individual device faults are hidden behind a single Install Mode Active fault.One or more internal modules or external devices have been added to the Install Mode list.When the system is fully commissioned, the Install Mode list should be empty.109

Brigade Interfaces

Code / displayMeaningCauseActionPage
SPS CPU FaultHardware fault signal; the Fault (Trouble) relay on the Alarm Relay Card is link connected to this signal.122

Search Results

Code / displayMeaningCauseActionPage
Non-point faultA ground that cannot be traced to an addressable point (for example, a shield). Non-point faults can be displayed for each of the following items: Channel Output (IDNet Card; MAPNET Interface Card); RUI Channel (Master Controller Card).Once you have been directed to an earth ground fault and corrected it, it is recommended that you restart the system (warm- or cold-start).139
Point faultA ground at a specific addressable point. Point faults can be found at any point in the system that connects to field wiring.Once you have been directed to an earth ground fault and corrected it, it is recommended that you restart the system (warm- or cold-start).139
CARD 2, IDNET CARD (250 POINTS)
M1, CHANNEL OUTPUT EARTH FAULT		Earth fault between the IDNet channel output and the first isolator on the line.139
CARD 2, IDNET CARD (250 POINTS)
M1-18, 4009A NAC EARTH FAULT		Earth fault detected on the 4009 IDNet NAC Extender before the repeater connected to that circuit is turned on.139
CARD 2, IDNET CARD (250 POINTS)
M1-18, 4009A REPEATER EARTH FAULT		Earth fault detected after the repeater connected to that circuit is turned on.139
CARD 2, IDNET CARD (250 POINTS)
M1-3, IDNET ISOLATOR EARTH FAULT		Earth fault detected after the IDNet isolator was turned on.139
CARD 2, IDNET CARD (250 POINTS)
M1, EARTH FAULT SEARCH FAULT CLEAR FAIL		Fault not cleared — an IDNet channel that has been isolated for fault detection still has the earth fault.139
FAULT NOT FOUND
FAULT CLEAR FAIL		The search could not locate the fault, but it acknowledges that a fault exists. FAULT NOT FOUND is returned for a Location Earth Fault Search; FAULT CLEAR FAIL for an IDNet Channel Earth Fault Search.One or more internal wiring earth(s) in the system; system defects (hardware or software, such as a failed isolation circuit); an intermittent earth that occurs inconsistently; the cable to the service port may be grounded due to the remote PC's 3-prong plug; the fault is on an auxiliary output that was excluded from the search.The problem may have to be found manually and then corrected. Once corrected, it is recommended that you restart the system (warm- or cold-start).140

From Simplex 4100ES-S1 Fire Indicator Panel Australian Installation Operation and Maintenance Guide LT0394

Original: docs.johnsoncontrols.com

CPU Motherboard

Code / displayMeaningCauseActionPage
RUI CLASS A TROUBLE (LED1)Trouble indication LED on the CPU motherboard (566-227), labelled for RUI Class A trouble.23
RUI PRIMARY SHORT TROUBLE (LED2)Trouble indication LED on the CPU motherboard (566-227), labelled for RUI primary short trouble.23
RUI SECONDARY SHORT TROUBLE (LED3)Trouble indication LED on the CPU motherboard (566-227), labelled for RUI secondary short trouble.23

CPU Card LEDs

Code / displayMeaningCauseActionPage
Bad Master CRC or No Master PresentBootloader status: LED D on; LEDs C, B and A off. Indicates a bad Master CRC or that no Master is present.25
Diagnostic Fail – RAMBootloader status: LEDs D and A on; LEDs C and B off. RAM diagnostic failed.25
Diagnostic Fail – Bootloader CRCBootloader status: LEDs D and B on; LEDs C and A off. Bootloader CRC diagnostic failed.25

CPU Motherboard Configuration

Code / displayMeaningCauseActionPage
Negative Ground FaultGround fault arising from the RUI shield connection on the CPU motherboard.Some devices that connect to RUI have inherently grounded shield terminals, in which case 24 C cannot be used. If 24 C is used, a Negative Ground Fault will occur.30

LED/Switch Controller Card

Code / displayMeaningCauseActionPage
COMM LOSS LED (LED1)LED on the 64/64 LED/switch controller card. Illuminates if communication loss between the controller and the CPU occurs. It is independent of jumper P1 (which configures different communication loss features).38

NIC Card LED Indications

Code / displayMeaningCauseActionPage
LED1 (yellow)Illuminates when: the host CPU requests it to illuminate; a transmission fails; it is off-line with the host CPU; it needs to be configured.49

SPS Specifications

Code / displayMeaningCauseActionPage
Mains fail faultAC mains supply supervision fault.Generated when the DC voltage drops below 20.3V (nominally at mains voltage 204VAC).63

SPS LED Indications

Code / displayMeaningCauseActionPage
LED1 (yellow)Illuminates when NAC 1 is ON or in Fault.66
LED2 (yellow)Illuminates when NAC 2 is ON or in Fault.66
LED3 (yellow)Illuminates when NAC 3 is ON or in Fault.66
LED4 (yellow)Illuminates to indicate a communications loss with the system CPU; normally off.66
LED5 (yellow) – slow blinkIDNet status: Class A open circuit Fault.66
LED5 (yellow) – fast blinkIDNet status: Short circuit Fault.66
LED5 (yellow) – on steadyIDNet status: No devices detected / channel failure.66
LED6 (yellow) – single blinkPower supply status: Positive earth fault.66
LED6 (yellow) – double blinkPower supply status: Negative earth fault.66
LED6 (yellow) – triple blinkPower supply status: Battery Fault.66
LED6 (yellow) – quadruple blinkPower supply status: Charger Fault.66
LED6 (yellow) – on steadyPower supply status: Overcurrent fault.66

Troubleshooting an SPS

Code / displayMeaningCauseActionPage
IDNet Power
Monitor Trouble		Fault message associated with the SPS that may appear on the 4100ES-S1 display.There is no output voltage from the power supply.Refer to Chapters 2 and 5 for information on power supplies.67
Extra DeviceExtra devices detected on the IDNet channel. Only one message appears, regardless of the number of extra devices found.One or more extra devices, i.e., devices that have not been configured on the IDNet channel, are on the system.67
Class A TroubleIDNet channel trouble message.There is an open circuit on the IDNet channel.A hardware reset of the system is required to reset the fault.67
Earth Fault SearchDisplayed during the Earth Fault Search diagnostic function; the front panel display indicates how far the search process has progressed (10%, 25%… 75%), and then shows the results of the search. The result either identifies the offending circuit or indicates that the earth fault could not be found.Earth Fault Search initiated; SPS circuits (IDNet, NAC, and aux power) are searched.System alarm and trouble processing is suspended during the search.67
Short CircuitIDNet channel status message.A short circuit is detected on the IDNet channel.This status clears automatically when the short circuit is removed.67
Channel FailIDNet channel status message. Does not appear if there are no configured devices on the IDNet channel.At least one device on the IDNet channel has been configured, but no devices are communicating on the channel.67
No Answer/
Bad Answer		Device communication message.The 4100ES-S1 is put into a diagnostic mode and finds a device not responding, or responding unreliably.67
Output AbnormalDevice output status message.24 V is not present on TrueAlarm devices, or TrueAlarm sensor bases with relay driver outputs are not properly supervised, or isolator devices are in isolation mode.67
Noisy Buzz from the SPSAudible buzz from the SPS.The SPS frame is held together with #6 screws; these may have loosened over time.Tighten these screws as required, taking care to avoid damage to any part of the panel. If cards need to be removed for access to the screws, power the panel down first (mains and battery).67

Brigade Interfaces

Code / displayMeaningCauseActionPage
SPS CPU FaultHardware signal to which the Fault (Trouble) relay on the Alarm Relay Card is link connected. For this reason, an Aux relay programmed as normally energised (de-energising on Fault) cannot be used to replace the Fault relay on the Alarm Relay Card.The SPS loses communications with the CPU; the relay signals “Fault”.70

Using T-GEN 50 with 4100ES-S1

Code / displayMeaningCauseActionPage
SPS Over CurrentFault produced in the system when the T-GEN 50 is first turned on.The T-GEN 50 is powered from a NAC output and draws a large in-rush current when it is first turned on.Can only be cleared by pressing the 4100ES System Reset button. The T-GEN 50 should not be powered from a NAC output.80

Using Install Mode

Code / displayMeaningCauseActionPage
INSTALL MODE ACTIVESingle fault point entry shown while any device is in the Install Mode list. Devices in the Install Mode list do not produce fault indications, even if they are missing or faulty; all the individual device faults are hidden behind this single fault.Internal modules or external devices have been added to the Install Mode list during installation/commissioning while they are known to be missing or off-normal.Adding/removing requires being logged in at Level 3. Remove individual devices via <More Info> → “Remove from Install Mode?”, or in bulk via Menu → Diagnostic Functions? → View/Modify Install Mode List? → “Move ALL NORMAL devices from install mode” or “Move ALL DEVICES from install mode”. When the system is fully commissioned, the Install Mode list should be empty. If a removed device is still in fault, the system fault count will increase and the Fault indicator will flash for a new fault.95

Programming Requirements

Code / displayMeaningCauseActionPage
Fault indication after 8 hours of isolateFunction that must be programmed under custom control to comply with AS 4428.1 (contained in the configuration templates): a fault indication is given after 8 hours of isolate.An isolate has been in place for 8 hours.108

Earth Fault Detection

Code / displayMeaningCauseActionPage
P438Trouble pseudo-point activated during an Earth Fault Search, while all related troubles are suppressed.Earth Fault Search in progress; the 4100ES-S1 suspends normal operation for the duration of the search and alarm processing will be stopped.The fire panel cannot provide fire protection during an Earth Fault Search. At the completion of the search, all slaves are restarted and normal panel operation resumes. Earth Fault Search detects only one fault at a time; multiple faults require fixing the first fault and then repeating the search.113
CARD 17, ANALOG AUDIO CONTROLLER
AUDIO RISER 1 EARTH FAULT		Example of a non-point fault result: a ground that cannot be traced to an addressable point (for example, a shield or an audio riser). Non-point faults can be displayed for: Channel Output (IDNet Card; MAPNET Interface Card); RUI Channel (Master Controller Card) — not used in 4100ES-S1; Channel 1 to 3 (TrueAlert Power Supply) — not used in 4100ES-S1.An earth fault: an electrical circuit shorted to ground.Once directed to the earth fault and it has been corrected, it is recommended that you restart the system (warm- or cold-start).117
CARD 003, FLEX 50 AMPLIFIER
3-10-0 EARTH FAULT		Example of a point fault result: an earth fault at a specific addressable point (3 = card address, 10 = point number, 0 = sub-point number, not used). Point faults can be found at any point in the system that connects to field wiring.An earth fault at the addressed point.Once directed to the earth fault and it has been corrected, it is recommended that you restart the system (warm- or cold-start).117
CARD 2, IDNET CARD (250 POINTS)
M1, EARTH FAULT SEARCH FAULT CLEAR FAIL		“Fault not cleared”: an IDNet channel that has been isolated for fault detection still has the earth fault.Earth fault still present on the isolated IDNet channel.Correct the fault; once corrected, it is recommended that you restart the system (warm- or cold-start).117
CARD 2, IDNET CARD (250 POINTS)
M1, CHANNEL OUTPUT EARTH FAULT		Fault between the IDNet channel output and the first isolator on the line.Earth fault on the channel wiring between the channel output and the first isolator.Correct the fault; once corrected, it is recommended that you restart the system (warm- or cold-start).117
CARD 2, IDNET CARD (250 POINTS)
M1-3, IDNET ISOLATOR EARTH FAULT		Fault detected after the IDNet isolator was turned on.Detected during an IDNet Channel Search, after the isolator was turned on.Correct the fault; once corrected, it is recommended that you restart the system (warm- or cold-start).118
FAULT NOT FOUND /
FAULT CLEAR FAIL		Message in the lower right corner of the LCD: the search could not locate the fault, but it acknowledges that a fault exists. FAULT NOT FOUND for a Location Earth Fault Search; FAULT CLEAR FAIL for an IDNet Channel Earth Fault Search.Possible causes: one or more internal wiring earth(s) in the system; system defects (hardware or software, such as a failed isolation circuit); an intermittent earth exists in the system (occurs inconsistently and is therefore difficult to track via diagnostics); the cable to the service port may be grounded due to the remote PC’s 3-pin plug; the fault is on an auxiliary output that was excluded from the search.If the service-port cable earth is the cause, run the laptop on batteries only, or use an isolating transformer to the PC. The problem may have to be found manually and then corrected. Once corrected, it is recommended that you restart the system (warm- or cold-start).118
NO FAULTThe IDNet channel search could not locate any earth faults on that channel.118
RESULT NOT AVAILABLEThere is no result to view. This message comes up only when you have selected “Last Search Result” on the menu. It is also displayed if there has been no search since the last system startup, or if the last search was aborted.118

From Simplex 4100U-S1 Fire Indicator Panel Installation Operation and Maintenance Guide LT0394

Original: docs.johnsoncontrols.com

CPU Card LEDs

Code / displayMeaningCauseActionPage
TROUBLE LED (LED5)
FLASHING		CPU has power but the software is failing to hit the watchdog.24
TROUBLE LED (LED5)
ON		The 5 V is outside the acceptable range.24
Bad Master CRC or No Master PresentLED4 On; LED3 Off; LED2 Off; LED1 Off.25
Diagnostic Fail – RAMLED4 On; LED3 Off; LED2 Off; LED1 On.25
Diagnostic Fail – Bootloader CRCLED4 On; LED3 Off; LED2 On; LED1 Off.25

LED/Switch Controller Card

Code / displayMeaningCauseActionPage
LED 1Illuminates if communication loss between the controller and the CPU occurs. It is independent of jumper P1 (which configures different communication loss features).39

NIC Card LED Indications

Code / displayMeaningCauseActionPage
LED1 (yellow)Illuminates when: the host CPU requests it to illuminate; a transmission fails; it is off-line with the host CPU; it needs to be configured.49

SPS Specifications

Code / displayMeaningCauseActionPage
Mains fail faultA mains fail fault is generated when the DC voltage drops below 20.3V (nominally at mains voltage 204VAC).DC voltage drops below 20.3V.62

SPS LED Indications – Status LEDs

Code / displayMeaningCauseActionPage
LED1 (yellow)Illuminates when NAC 1 is ON or in Fault.65
LED2 (yellow)Illuminates when NAC 2 is ON or in Fault.65
LED3 (yellow)Illuminates when NAC 3 is ON or in Fault.65
LED4 (yellow)Illuminates to indicate a communications loss with the system CPU; normally off.65
LED5 (yellow) – Slow blinkClass A open circuit Fault.65
LED5 (yellow) – Fast blinkShort circuit Fault.65
LED5 (yellow) – On steadyNo devices detected/ channel failure.65
LED6 (yellow) – Single blinkPositive earth fault.65
LED6 (yellow) – Double blinkNegative earth fault.65
LED6 (yellow) – Triple blinkBattery Fault.65
LED6 (yellow) – Quadruple blinkCharger Fault.65
LED6 (yellow) – On steadyOvercurrent fault.65

Troubleshooting an SPS

Code / displayMeaningCauseActionPage
“IDNet Power
Monitor Trouble”		No output voltage from the power supply.There is no output voltage from the power supply.Refer to Chapters 2 and 5 for information on power supplies.66
“Extra Device”One or more extra devices are on the system.One or more extra devices, i.e., devices that have not been configured on the IDNet channel, are on the system. Only one message appears, regardless of the number of extra devices found.66
“Class A Trouble”Open circuit on the IDNet channel.There is an open circuit on the IDNet channel.A hardware reset of the system is required to reset the fault.66
“Earth Fault Search”Displayed during the Earth Fault Search diagnostic function; system alarm and trouble processing is suspended during the search.Comes up during the Earth Fault Search diagnostic function. SPS circuits (IDNet, NAC, and aux power) are searched.Once the search is initiated, the front panel display indicates how far the search process has progressed (10%, 25%… 75%), and then shows the results of the search. The result either identifies the offending circuit or indicates that the earth fault could not be found.66
“Short Circuit”Short circuit detected on the IDNet channel.Appears when a short circuit is detected on the IDNet channel.This status clears automatically when the short circuit is removed.66
“Channel Fail”Devices are configured on the IDNet channel but none are communicating.Appears when at least one device on the IDNet channel has been configured, but no devices are communicating on the channel. This message does not appear if there are no configured devices on the IDNet channel.66
“No Answer/ Bad Answer”Device not responding, or responding unreliably.Occurs when the 4100U-S1 is put into a diagnostic mode and finds a device not responding, or responding unreliably.66
“Output Abnormal”24 V not present on TrueAlarm devices; TrueAlarm sensor bases with relay driver outputs not properly supervised; or isolator devices in isolation mode.Occurs when 24 V is not present on TrueAlarm devices or when TrueAlarm sensor bases with relay driver outputs are not properly supervised or when isolator devices are in isolation mode.66

Using T-Gen 50 with 4100U-S1

Code / displayMeaningCauseActionPage
“SPS Over Current”Fault produced in the system.T-GEN 50 draws a large in-rush current when it is first turned on (the T-GEN 50 should not be powered from a NAC output).Can only be cleared by pressing the 4100U System Reset button. The manual states this is not acceptable operation.79

The IDNet Card – LEDs

Code / displayMeaningCauseActionPage
LED1 – On steadyThe IDNet card is not communicating with the 4100U CPU (normally off).95
LED2 – Steady onChannel failure, i.e. communication problems with configured devices. Indicates a problem with the IDNet lines (normally off).95
LED2 – One repetitive blinkLine short.95
LED2 – Two repetitive blinksClass A failure or an open line.95

Troubleshooting on IDNet

Code / displayMeaningCauseActionPage
“IDNet Power
Monitor Trouble”		No output voltage from the IDNet power supply.There is no output voltage from the IDNet power supply.Replace the IDNet card.101
“Extra Device”Extra devices found on the channel, or a device at an incorrect address.Appears if one or more extra devices (i.e., devices that have not been configured for the IDNet channel) are found on the channel, or if a device is at an incorrect address. Only one message appears, regardless of the number of extra devices found.Viewing the trouble log will reveal the extra device address.101
“Class A Trouble”Open on the IDNet channel.There is an open on the IDNet channel.After fixing the wiring fault, a hardware reset is required to reset the trouble.101
“Earth Fault Search”Displayed while the IDNet card is searching for earth faults on the IDNet line; the IDNet card cannot show any alarms or other statuses while this message is displayed.Appears while the IDNet card is searching for earth faults on the IDNet line.101
Short CircuitShort detected on the IDNet channel.Appears when a short is detected on the IDNet channel.This status clears automatically when the short circuit is removed.101
“Channel Fail”Devices have been configured, but none of the devices are communicating on the channel.Appears when devices have been configured, but none of the devices are communicating on the channel. This message does not appear if there are no configured devices on the IDNet channel.101
“No Answer”A device is missing.Appears when a device is missing.101
“Bad Answer”Faulty device or noisy communications channel.Appears when there is a faulty device or a noisy communications channel.101
“Output Abnormal”24 V not present on TrueAlarm devices; TrueAlarm sensor bases with relay driver outputs not properly supervised; or isolator devices in isolation mode.Occurs during any of these conditions: 24 V is not present on TrueAlarm devices; TrueAlarm sensor bases with relay driver outputs are not properly supervised; isolator devices are in isolation mode.101

Search Results

Code / displayMeaningCauseActionPage
CARD 17, ANALOG AUDIO CONTROLLER
AUDIO RISER 1 EARTH FAULT		Non-point fault: a ground that cannot be traced to an addressable point (for example, a shield or an audio riser); in this example the earth fault is not occurring at the audio controller but somewhere in the riser.Non-point faults can be displayed for each of the following items: Channel Output (IDNet Card; MAPNET Interface Card); RUI Channel (Master Controller Card) (not used in 4100U-S1); Channel 1 to 3 (TrueAlert Power Supply) (not used in 4100U-S1).Once you have been directed to an earth fault and corrected it, it is recommended that you restart the system (warm- or cold-start).122
CARD 003, FLEX 50 AMPLIFIER
3-10-0 EARTH FAULT		Point fault: an earth fault at a specific addressable point (in this example card address 3, point number 10, sub-point number 0, not used). Point faults can be found at any point in the system that connects to field wiring.Earth fault at a specific addressable point.Once you have been directed to an earth fault and corrected it, it is recommended that you restart the system (warm- or cold-start).122
CARD 2, IDNET CARD (250 POINTS)
M1, EARTH FAULT SEARCH  FAULT CLEAR FAIL		Fault not cleared: an IDNet channel that has been isolated for fault detection still has the earth fault.Once you have been directed to an earth fault and corrected it, it is recommended that you restart the system (warm- or cold-start).122
CARD 2, IDNET CARD (250 POINTS)
M1, CHANNEL OUTPUT EARTH FAULT		Fault between the IDNet channel output and the first isolator on the line.Once you have been directed to an earth fault and corrected it, it is recommended that you restart the system (warm- or cold-start).122
CARD 2, IDNET CARD (250 POINTS)
M1-3, IDNET ISOLATOR EARTH FAULT		IDNet isolator fault: a fault detected after the IDNet isolator was turned on.123
FAULT NOT FOUND /
FAULT CLEAR FAIL		The search could not locate the fault, but it acknowledges that a fault exists. FAULT NOT FOUND displays for a Location Earth Fault Search; FAULT CLEAR FAIL for an IDNet Channel Earth Fault Search.Possibilities: there are one or more internal wiring earth(s) in the system; there are system defects (hardware or software, such as a failed isolation circuit); an intermittent earth exists in the system (it occurs inconsistently and is therefore difficult to track via diagnostics); the cable to the service port may be grounded due to the remote PC's 3-pin plug (run the laptop on batteries only, or use an isolating transformer to the PC); the fault is on an auxiliary output that was excluded from the search.The problem may have to be found manually and then corrected in some of the above scenarios.123

From Simplex 4100ES Fire Indicator Panel User Guide LT0351

Original: docs.johnsoncontrols.com

Managing Alarm Conditions

Code / displayMeaningCauseActionPage
***ALARM***    Press <FIRE ALARM ACK> to review.
ALARMS = 1    ISOLATED = 0   FAULT = 0		Fire alarm condition present. Red Fire Alarm and common Zone Alarm LEDs flash, the affected zone's red Zone Alarm LED flashes, the sounder (buzzer) pulses, the Emergency Warning System (EWS) and External Bell activate, and any programmed outputs including the Brigade connection operate. The display alternates between the point details and this summary.An actuating device (such as a manual call point, smoke detector, heat detector, etc.) has activated in a non-isolated zone.Press <FIRE ALARM ACK>: the buzzer silences and the Fire Alarm indicator changes from flashing to steady ON (the Zone Alarm indicator continues to flash until the zone is isolated or reset). When the condition is cleared, press <SYSTEM RESET>. If the alarm won't reset, the point may still be activated: press <FIRE ALARM ACK>, then <DISABLE>, <ENTER>, press <FAULT ACK>, then <SYSTEM RESET> again; the disabled detector must be re-enabled when the condition is cleared.21
ACF ISOLATE
PRESS <ACK> key to acknowledsge		The Ancillary Control Facility (ACF) relay outputs, used to control equipment that is not part of the fire alarm system (shutting down air conditioning, returning lifts to a certain floor, door holders, security trips, etc.), are isolated. The ACF ISOLATE indicator is lit and the Isolate indicator above the Isolate Ack key flashes until acknowledged.The ACF ISOLATE key was pressed, e.g. during maintenance or testing to prevent unwanted annoyance to building occupants.Press the Isolate Ack key to acknowledge. Isolation takes effect immediately from pressing the ACF ISOLATE key, not from when the Isolate Ack key is pressed. Press the ACF ISOLATE key again to restore the outputs; note that if any alarm conditions are still active, the ACF outputs will operate as programmed.23
Alarms Present – System Reset AbortedThe system attempted to reset a point for 25 seconds (displaying "System Reset in Progress") and aborted because the point failed to clear — alarm conditions are still present.The condition that caused the point to go into alarm has not been cleared (e.g. smoke not cleared from smoke detectors, glass not replaced in manual call point).Clear (fix) the condition that is causing the alarm, or disable the point from the panel (select the point with <ALARM ACK>, press <DISABLE>, <ENTER>), then press <SYSTEM RESET> again. The disabled detector must be re-enabled when the condition is cleared.26

Managing Fault and Isolate Conditions

Code / displayMeaningCauseActionPage
**FAULT**    Press FAULT ACK to review.
ALARMS = 0    FAULTS = 1    ISOLATES = 0		One or more fault conditions are present. The yellow FAULT indicator flashes and the sounder (buzzer) sounds steady until acknowledged. Pressing <FAULT ACK> or <NEXT>/<PREVIOUS> shows each fault's custom label, the type of device, and the type of condition.Something wrong, e.g. the presence of a field wiring problem (circuit break, short or ground) somewhere between the 4100ES and one of its points; a problem with the option cards, power supplies, network card, etc.; disabling a point also introduces a fault condition into the system.Press <FAULT ACK>. With Global Acknowledge, all currently active faults are acknowledged, the message "Global Acknowledge" is displayed for approximately two seconds, the sounder turns off and the FAULT indicator changes to ON steady. With Individual Acknowledge, only the displayed fault is acknowledged; if additional faults remain the sounder does not turn off and the FAULT indicator continues to flash — use <NEXT>/<PREVIOUS> and <FAULT ACK> for each. Most faults automatically clear when the problem causing the fault (wiring, device, etc.) has been fixed.29
ISOLATE (yellow ISOLATE indicator flashing)One or more zones have been isolated — an abnormal, non-fire condition. The yellow ISOLATE indicator flashes and the sounder (buzzer) sounds steady until acknowledged; the LCD gives confirmation that the correct zone has been isolated.Zones manually isolated by an operator with the Zone Isolate pushbutton, e.g. to prevent a false alarm when maintenance work (building repairs, welding, etc.) is being done in an area.Press the <ISOLATE ACK> key (global or individual acknowledge per configuration). De-isolate by pressing the Zone Isolate key so the Zone Isolate LED turns off, then acknowledge the de-isolate operation if individual acknowledge is programmed. Note: zone isolate status is not stored in non-volatile memory — if the panel is powered down and back up, or the CPU is reset, all zones will be de-isolated.28
Open circuit fault on IDNet communications line (latching)A latching fault: it remains in the system until it is reset manually, even after the wiring/device problem has been fixed.Open circuit on the IDNet communications line.Fix the fault condition (wiring, device, etc.), then reset manually or clear by pressing the <SYSTEM RESET> key.29

Testing and Controlling Points

Code / displayMeaningCauseActionPage
System Fault — point disabledA fault condition and message indicating that the point is disabled (taken "offline"). A disabled point cannot enter an alarm condition for the duration of time it is disabled.The point was disabled with <DISABLE> + <ENTER> — e.g. a malfunctioning detector causing false alarms, or an activated detector that prevents the system from being reset; also performed when an IDNet point will not reset.Acknowledge with <FAULT ACK>. When the point is repaired, re-enable it: select the disabled point (e.g. by repeatedly pressing <FAULT ACK>), press <ENABLE> then <ENTER>. The system displays a message indicating that the point will be enabled in 60 seconds; if an alarm condition will occur when the point is enabled, the system warns you and you can abort with the <DISABLE> key. The disabled detector must be re-enabled when the condition is cleared.8
Manual Override FaultReminder that an output point (notification device, relay) has been manually turned ON or OFF and is no longer under automatic panel control.An output point was forced ON (<ON> + <ENTER>) or OFF (<OFF> + <ENTER>).Acknowledge the fault by pressing the <FAULT ACK> key. Return the point to automatic operation with <AUTO> + <ENTER> — a fault exists if any control point is taken out of the AUTO state. Exception: control points that are normally off (e.g. Sonalert (buzzer) Inhibit, point P198) must later be restored to "off", not "auto".35

Displaying and Modifying Detailed Point Attributes

Code / displayMeaningCauseActionPage
Class A Fault (Status of Class "A" Cards)Display-only attribute (via <MORE INFO>) showing whether the Class A card is experiencing a fault somewhere in the wiring between the card and its devices.Fault in the wiring between the Class A card and its devices.42

Setting Access Levels and Logging In

Code / displayMeaningCauseActionPage
ERROR. . . INVALID PASSCODEThe passcode entered for the "Change Access Level?" option is not a valid system code.Invalid passcode input. A valid passcode contains a minimum of 3 and not more than 10 digits (0 through 9); default passcodes are 222 for level 2 and 333 for level 3.You are allowed up to three chances to enter a valid code. While entering, digits are masked with an X; the <DEL> key deletes the last digit; <ENTER> submits the passcode.48
ACCESS DENIEDThree unsuccessful passcode attempts; the access level will not be altered.Three invalid passcode entries.The message is displayed for a short time; you will no longer be in the "Change Access Level" menu option and the access level is unchanged.48
Non-clearable fault — access level 4 loginA non-clearable fault exists while logged in at access level 4. It ensures that the system is returned to its normal operating mode following service.Logging in at access level 4 (the highest level, used by Simplex-trained personnel).Requires the system to be restarted (the CPU card is reset) to clear. If the fault persists after exiting Walk Test at access level 4, call a Simplex-trained technician to restore the system.50

System Test Procedures

Code / displayMeaningCauseActionPage
No walk test points configured for:
WALK TEST GROUP X		The selected Walk Test group (X equals 0 through 7) has no configured points.A Walk Test group was selected/enabled whose Monitor Zone List is empty — an empty list signifies that a Walk Test group is not used.73
System Fault — Walk Test enabledReported to remind you that the Walk Test is enabled: the SYSTEM FAULT LED illuminates, the tone-alert sounds, and the enabled group's associated fault pseudo point is turned ON and must be acknowledged.A Walk Test group was enabled with the <1> key in the Enable Walk Test menu.Once all required Walk Test groups are selected, press the fault acknowledge key. When exiting Walk Test mode, the system activates a one-minute timer to ensure monitor points have had ample time to clear prior to enabling the system; after the one-minute delay the system Walk Test fault automatically clears. If Access Level 4 was entered, a fault will continue to exist — call a Simplex-trained technician.73
** FAULT **    Press <FIRE ALARM ACK> to review
FIRE = 0   PRI2 = 0   SUPV = 0   FLT = 1		System fault summary (FLT = 1) shown after a control point is forced OFF; the same display appears after forcing a point ON.A control point was taken out of the AUTO state with the <OFF> key (or <ON> key) followed by <ENTER>.Press <FIRE ALARM ACK> to review and acknowledge the fault. Return the point to automatic control with <AUTO> + <ENTER>; the display then returns to SYSTEM IS NORMAL.74
MONITOR CARD 1   ZONE NUMBER 12
FIRE MONITOR ZONE   DISABLE FAULT		The monitor zone point is disabled. The disabled point causes a system fault condition which is continually shown on the alphanumeric display and can be viewed by pressing the <FAULT ACK> key.The point was previously disabled (e.g. a device that was disabled and has now been restored, ready to be re-enabled).Press <ENABLE> (display: "Press <ENTER> to ENABLE / MONITOR ZONE: ZN12"), then <ENTER>: "Please stand by . . . ZONE 12 will ENABLE in 60 seconds". If the zone is still in alarm a warning is displayed — abort with <DISABLE>. If the enable process is successful, "ENABLE COMPLETED" is shown.76
** WARNING **  Press <DISABLE> to abort
ZN12 will ALARM in 60 seconds		Warning that the zone being enabled is still in alarm and that the system will sound an alarm if the 60-second enable timer times out.<ENABLE> + <ENTER> was pressed on a disabled point while its zone is still in an alarm condition.TO ABORT THE ENABLE, PRESS THE <DISABLE> KEY (or the <FIRE ALARM ACK> key). FAILURE TO ABORT THE ENABLE WILL CAUSE AN ALARM CONDITION.77

Printing Reports

Code / displayMeaningCauseActionPage
Current State: Normal, Fault, Dirty, Excessively Dirty, Almost DirtyPossible per-point sensor states reported on the TrueAlarm Service Report. The TrueAlarm Status Report also has an Almost Dirty Status field in which points which are almost dirty are denoted with an asterisk.Sensor contamination (almost dirty, dirty, excessively dirty) or a point fault.81

Maintenance Procedures

Code / displayMeaningCauseActionPage
Power supply supervision faultPower supply supervision fault condition of the control and indicating equipment (AS 1851 Item 2.3). Where the CIE is monitored, the fault is processed by the monitoring service provider; where the CIE is a sub-CIE, the fault condition is indicated at the fire CIE.CIE operating voltage reduced below the minimum operating voltage. This test requires equipment external to the 4100ES.Trigger and verify using a suitably rated bench power supply connected to the battery terminals with mains power turned off, reducing the output voltage below the minimum operating voltage; confirm that the fault is processed by the monitoring service provider or indicated at the fire CIE.85

From Simplex 4100ES-S1 Fire Indicator Panel Australian User Guide LT0400

Original: docs.johnsoncontrols.com

Upgrading an Existing Configuration

Code / displayMeaningCauseActionPage
Panel reports the existing configuration is an incompatible versionNon-matching configuration – panel repeatedly restartsConfiguration does not match the Panel Exec firmware installed (e.g., panel Exec firmware was updated and the configuration was not upgraded with the compatible programmer version)The upgraded version of the configuration must be downloaded before normal operation will resume17

AS1668 Fan Faults

Code / displayMeaningCauseActionPage
Amber "FLT" LED ONMechanical Services Board faultThe Mechanical Services Board sends a fault (e.g., mains failure) to the Multi-Point I/O; the Multi-Point I/O sends the fault condition to the panel74
Amber Fault LED ONAS1668 Fan Start FailurePanel sent a control to close the relay that controls the fan to start (e.g., as result of Manual start or auto start) but the air flow sensor in the duct did not send the panel an indication that the air flow is ON; indicated after a programmable delay to allow the fan to speed up74
Amber Fault LED ONAS1668 Fan Stop FailurePanel sent a control to open the relay that controls the fan to stop but the air flow sensor in the duct did not send the panel an indication via the Multi-Point I/O that the air flow is OFF; indicated after a programmable delay to allow the fan to slow down74
FAN #1 FAULTFan fault trouble point (P1265, point type TROUBLE) that drives the amber fault LEDSets when the fan control relay is set to operate the fan but the airflow indicator does not report that air is flowing; when the fan control relay is set to stop the fan but the airflow indicator reports that air is flowing; or when a fault signal is received from the Mechanical Services Board (after the FAN FAULT DELAY timer/setpoint)82

System Digital Pseudo Points

Code / displayMeaningCauseActionPage
P132
ANALOG SENSOR ALMOST DIRTY LOG ENABLE		Trouble point. When activated, lowers the dirty threshold by 10 analog units so any analog sensors approaching the dirty threshold report as dirty to the historical trouble log (for Field Service use)Must be logged in at Level 3 to force system pseudo points on or off118
P214
Clear Alarm Verification Tallies (Trouble)		When activated, clears all alarm verification tallies in the local panel; the Alarm Verification Tally Limit Exceeded trouble point is cleared by this pointActivate P214 (must be logged in at Level 3 to force system pseudo points on or off)118
P248
EARTH FAULT LATCH ENABLE		Trouble point that is turned on when earth fault latching is enabledUser enables earth fault latching from the diagnostic menuThis pseudo point should not be directly controlled by Custom Control equations118
P447
IDNET DUPLICATE SEARCH ACTIVE		Trouble pseudo that is ON when IDNet Duplicate Search is activatedIDNet Duplicate Search activated118
P448
IDNET WEAK SEARCH ACTIVE		Trouble pseudo that is ON when IDNet Weak Search is activatedIDNet Weak Search activated118
P478
Inhibit Device Troubles while Disabled (V12.06)		If this point is on, device level troubles (e.g., head missing, no answer, wrong type) are inhibited when the point is disabled; if the pseudo is off, those troubles will report even if a point is disabledTurned ON after reboot by CC Equation 3-7118
P482
RECURRING TROUBLE FILTERING ACTIVE		Trouble point the master activates whenever the algorithm to filter recurring runaway device troubles has been activatedRecurring trouble filtering set on the Systems Option Page in the ES Programmer (default is 0)118
P484
INSTALL MODE ACTIVE		Trouble point the master activates whenever a point is in Install ModeA point is in Install ModeThis trouble will clear when there are no points in Install Mode119
P480
COMPACT FLASH MISSING/ FAILED		Trouble point the master activates when the Compact Flash is missing or failedCompact flash removed, or is full or cannot be readFitting a new compact flash in the CPU will clear this trouble119
P499
FIRMWARE NEEDS UPDATE		Trouble point the master activates when the firmware needs updateIncompatible Firmware version or corrupted .BIN fileReload the firmware with the IP File Transfer utility using the Download config and all execs option, or use the History/Undo tab to restore to factory default119

System Analog Pseudo Points

Code / displayMeaningCauseActionPage
A98
BATTERY TROUBLE COUNTER		Stores the number of times a Battery Fault has been detected since last reboot119
A99
AC POWER FAIL COUNTER		Stores the number of times a Mains Fail Fault has been detected since last reboot119
A112
GROUND TROUBLE COUNTER		Stores the number of times an Earth Fault has been detected since last reboot120
A115
EXCESSIVELY DIRTY (OUT OF RANGE)		Stores the number of Excessively Dirty detectors120
A116
DIRTY SENSOR COUNTER		Stores the number of Dirty detectors120
A117
ALMOST DIRTY COUNTER		Stores the number of Almost Dirty detectors120

From Simplex 4100U-S1 Fire Indicator Panel User Guide LT0400

Original: docs.johnsoncontrols.com

AS1668 Fan Faults

Code / displayMeaningCauseActionPage
Mechanical Services Board Fault Fault indicated on the AS1668 fan control — the amber "FLT" LED turns ON. The Mechanical Services Board sends a fault (e.g. mains failure) to the Multi-Point I/O; the Multi-Point I/O sends the fault condition to the panel. The panel controls the AS1668 module to turn the amber "FLT" LED to ON. 68
AS1668 Fan Start Failure Fan has been commanded to start but airflow is not confirmed — the amber Fault LED turns ON. The panel sends to the Multi-Point I/O a control to close the relay that starts the fan (e.g. as a result of manual start or auto start), but the air flow sensor in the duct does not send to the panel an indication that the air flow is ON; after a programmable delay, to allow the fan to speed up. The panel controls the AS1668 module to turn the amber Fault LED to ON. 68
AS1668 Fan Stop Failure Fan has been commanded to stop but airflow is still present — the amber Fault LED turns ON. The panel sends to the Multi-Point I/O a control to open the relay that stops the fan, but the air flow sensor in the duct does not send to the panel an indication via the Multi-Point I/O that the air flow is OFF; after a programmable delay, to allow the fan to slow down. The panel controls the AS1668 module to turn the Amber Fault LED to ON. 68

Upgrading an Existing Configuration

Code / displayMeaningCauseActionPage
the existing configuration is an incompatible version A panel with a non-matching configuration reports that the existing configuration is an incompatible version and repeatedly restarts. The configuration was prepared/edited using a version of the programmer that does not match the Panel Exec firmware installed — e.g. the panel Exec firmware was updated (to add some new features) and the configuration was not upgraded using the new compatible programmer version. Upgrade the configuration using the new compatible programmer version and download it to the panel after the firmware has been updated. The upgraded version of the configuration must be downloaded before normal operation will resume. 17

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