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Fault · SINAMICS S120, S150

F37895HF Damping Module (CU): Alternating cyclic data transmission error

What it means

F37895 — HF Damping Module (CU): Alternating cyclic data transmission error is raised when the Control Unit detects a DRIVE-CLiQ communication error on the connection from the HF Damping Module: the alternating cyclic data exchange between the two has slipped out of step. The manual pins the condition down precisely as fault cause 11 (= 0B hex), a synchronization error during the alternating cyclic data transfer. The component number of the reporter is coded into the message value, which you can read out in r0949 or r2124.

Why it appears

  • A DRIVE-CLiQ communication error has occurred on the link from the HF Damping Module to the Control Unit.
  • The fault cause reported with this code is 11 (= 0B hex): a synchronization error during the alternating cyclic data transfer.

What to check

  1. Read the fault value in r0949 (or r2124); the yy byte of the coded value names the component that reported the error.
  2. Carry out a POWER ON — this is the only remedy the manual gives for this code.

Reading the message value

  • The message value carries two items: the component number and the fault cause.
  • The manual decodes the value stored in r0949/r2124 as 0000yyxx hex: yy = component number, xx = error cause — the upper byte yy holds the component, the lower byte xx the cause.
  • For this fault the cause byte reads 0B hex (decimal 11), the synchronization error during alternating cyclic data transfer described above.

Parameters the manual names

  • r0949 (fault value): read out the coded message value of this fault here — component number in the yy byte, fault cause 0B hex in the xx byte.
  • r2124 (alarm value): holds the same coding; the manual names it together with r0949 for the message value of this fault.

Acknowledging and restarting

The drive takes no automatic action when this fault occurs; it only records and signals it. After carrying out the POWER ON, acknowledge the fault immediately — the manual specifies acknowledgement without delay. No further reset steps are described for this code.

The same on every family

Every manual that describes F37895 gives it the same reaction, acknowledgement and message class.

Drive familyReactionAcknowledgeMessage classComponentManual
S120, S150NONEIMMEDIATELYInternal (DRIVE-CLiQ) communication error (12)NoneSINAMICS S120, S150 List Manual · p. 3276

The drives this code lives on

F37895 is described for S120, S150. These are the converters of those families in our catalogue — price on request.

Questions technicians ask

What does SINAMICS fault F37895 mean?

It reports a DRIVE-CLiQ communication error between the HF Damping Module and the Control Unit: a synchronization error (fault cause 11, i.e. 0B hex) during the alternating cyclic data transfer.

How do I clear fault F37895?

The manual gives one remedy: carry out a POWER ON, then acknowledge the fault immediately.

How is the F37895 message value decoded?

In r0949/r2124 it reads 0000yyxx hex: the yy byte is the component number and the xx byte the error cause, which is 0B hex for this fault.

Codes next to this one

Source

Written from Siemens' own List Manuals and operating instructions; every number, designation and parameter on this page is checked against them before publication.

All SINAMICS codes: fault and alarm codes · the F37xxx group · SINAMICS manuals · Siemens manuals