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Fault · SINAMICS S120, S150

F37836HF Damping Module: Send error for DRIVE-CLiQ data

What it means

F37836 is raised when a DRIVE-CLiQ communication error occurs between the Control Unit and the HF Damping Module and data were not able to be sent. The manual names one specific fault cause for this code: 65 (= 41 hex) — the telegram type does not match the send list. The fault affects the SERVO drive objects and is propagated locally, i.e. it stays at the component where it arose.

Why it appears

  • A DRIVE-CLiQ communication error has occurred between the Control Unit and the HF Damping Module; the data were not able to be sent.
  • Fault cause 65 (= 41 hex): the telegram type does not match the send list.

What to check

  1. Before powering down, read the coded message value in r0949 (or r2124): 0000yyxx hex tells you which component (yy) reported which error cause (xx).
  2. Carry out a POWER ON — switch the drive's power supply off and back on. This is the only remedy the manual describes for this fault.

Reading the message value

  • The drive puts the component number and the fault cause into the message value; the manual prints it as: Component number: %1, fault cause: %2.
  • The individual information is coded in the message value (r0949/r2124) as follows: 0000yyxx hex — yy = component number, xx = error cause.
  • The fault cause given for this code is 65 (= 41 hex): Telegram type does not match send list.

Parameters the manual names

  • r0949 — fault value: read the coded message value of this fault here (0000yyxx hex: component number and error cause).
  • r2124 — alarm value: the manual names it alongside r0949 in the coding note as a place where this value is stored.

Acknowledging and restarting

The manual gives exactly one remedy for F37836: carry out a POWER ON, i.e. switch the drive's power supply off and then back on again. No further acknowledgment or reset steps are described for this fault.

The same on every family

Every manual that describes F37836 gives it the same reaction, acknowledgement and message class.

Drive familyReactionAcknowledgeMessage classComponentManual
S120, S150NONEIMMEDIATELYInternal (DRIVE-CLiQ) communication error (12)NoneSINAMICS S120, S150 List Manual · p. 3271

The drives this code lives on

F37836 is described for S120, S150. These are the converters of those families in our catalogue — price on request.

Questions technicians ask

What does fault F37836 mean?

It means the HF Damping Module could not send its DRIVE-CLiQ data to the Control Unit — a DRIVE-CLiQ communication error in which the data were not able to be sent.

How do I clear fault F37836?

The manual's only remedy is to carry out a POWER ON: switch the drive's power supply off and back on again. No further steps are described.

Where can I read the component number and fault cause of F37836?

In r0949 (or r2124), coded 0000yyxx hex: yy is the component number and xx the error cause — here 65 (= 41 hex), telegram type does not match send list.

Codes next to this one

Source

Written from Siemens' own List Manuals and operating instructions; every number, designation and parameter on this page is checked against them before publication.

All SINAMICS codes: fault and alarm codes · the F37xxx group · SINAMICS manuals · Siemens manuals