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Fault · SINAMICS G130, G150, S120, S150

F35837PTM DRIVE-CLiQ: Component fault

What it means

F35837 is titled PTM DRIVE-CLiQ: Component fault. The drive raises it when a fault has been detected on the DRIVE-CLiQ component concerned — a Terminal Module (TM) — adding that faulty hardware cannot be excluded. The G130/G150 and S120/S150 List Manuals describe the fault identically for the TM; the message reports the component number and the fault cause in its message value, which the drive stores as fault value (r0949) or alarm value (r2124).

Why it appears

  • A fault has been detected on the DRIVE-CLiQ component concerned.
  • The manuals state explicitly that faulty hardware cannot be excluded.
  • Which fault cause applies — a telegram header error or a receive/send error in the telegram buffer memory — is read from the message value (see the decoding below).

What to check

  1. Check the DRIVE-CLiQ wiring, e.g. for an interrupted cable or poor contacts.
  2. Check the electrical cabinet design and the cable routing for EMC compliance.
  3. If required, use another DRIVE-CLiQ socket (p9904).
  4. Replace the component involved.

Reading the message value

  • The drive writes two pieces of information into the message value: the component number and the fault cause.
  • The information is coded as 0000yyxx hex and is stored in r0949 as fault value or in r2124 as alarm value: yy = component number, xx = error cause.
  • Fault cause 32 (= 20 hex): error in the telegram header.
  • Fault cause 35 (= 23 hex): receive error — the telegram buffer memory contains an error.
  • Fault cause 66 (= 42 hex): send error — the telegram buffer memory contains an error.
  • Fault cause 67 (= 43 hex): send error — the telegram buffer memory contains an error.

Parameters the manual names

  • r0949 — read the coded message value of this fault here (fault value); it contains the component number and the fault cause.
  • r2124 — the same coded message value is also stored here (alarm value).
  • p9904 — the remedy for this fault points to this parameter when the DRIVE-CLiQ connection is to be moved to another socket; it covers acknowledging the topology comparison differences.

Acknowledging and restarting

Rectify the cause first, then acknowledge the fault — the manuals specify immediate acknowledgement — and restart the drive. The fault response is an OFF1, so the drive is ready for the next start as soon as the fault has been acknowledged and the cause removed.

What differs between the drive families

Straight from the manuals' own fields — F35837 is not described identically everywhere.

Drive familyReactionAcknowledgeMessage classComponentManual
S120, S150OFF1 (OFF2)Internal (DRIVE-CLiQ) communication error (12)Terminal Module (TM)SINAMICS S120, S150 List Manual · p. 3235
G130, G150OFF1 (OFF2)IMMEDIATELYInternal (DRIVE-CLiQ) communication error (12)Terminal Module (TM)SINAMICS G130, G150 List Manual · p. 1898

The drives this code lives on

F35837 is described for G130, G150, S120, S150. These are the converters of those families in our catalogue — price on request.

Questions technicians ask

What does fault F35837 mean on a SINAMICS drive?

It reports a fault detected on the DRIVE-CLiQ component concerned, a Terminal Module (TM); the manuals note that faulty hardware cannot be excluded. The message value names the component number and the fault cause.

How is the F35837 message value in r0949 decoded?

The value is coded 0000yyxx hex: yy is the component number, xx is the error cause. 32 (= 20 hex) means a telegram header error, 35 (= 23 hex) a receive error, and 66 (= 42 hex) or 67 (= 43 hex) a send error — in each of the latter cases the telegram buffer memory contains an error.

How do I clear fault F35837?

Check the DRIVE-CLiQ wiring and the cabinet design and cable routing for EMC compliance, move to another DRIVE-CLiQ socket via p9904 if required, and replace the component involved if the fault persists. Then acknowledge the fault and restart the drive.

Codes next to this one

Source

Written from Siemens' own List Manuals and operating instructions; every number, designation and parameter on this page is checked against them before publication.

All SINAMICS codes: fault and alarm codes · the F35xxx group · SINAMICS manuals · Siemens manuals