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SOO Do's and Don'ts Workbook / Troubleshooting Guide

Document typeService Information Letter
Document numberSI0630
EquipmentYVAA Style A
BrandYORK
Revised2026-03-20
File size0.9 MB

Fault codes in this document

Errors (IPU3 Software Update)

Code / displayMeaningCauseActionPage
MORE THAN ONE FILE FOUND
PRESS TO CONTINUE (x)
Error message displayed during IPU3 program update.More than one *.bin file is on the selected device.Displayed until the user presses the Enter key and returns to the software download display.5
FILE NOT FOUND
PRESS TO CONTINUE (x)
Error message displayed during IPU3 program update.No *.bin file is on the selected device.Displayed until the user presses the Enter key and returns to the software download display.5
FILE NOT ABLE TO BE LOADED
PRESS TO CONTINUE (x)
Error message displayed during IPU3 program update.The *.bin file cannot be loaded to SPI flash, for example if the embedded checksum verification fails.Displayed until the user presses the Enter key and returns to the software download display.5
SELECTED DEVICE NOT FOUND
PRESS TO CONTINUE (x)
Error message displayed during IPU3 program update.The software update was attempted without a SD or USB device inserted.Displayed until the user presses the Enter key and returns to the software download display.5
FLASH ERROR XX
PRESS TO CONTINUE (x)
Displayed if other internal errors occur during the software update. The Error Code displayed in the XX field is one of:
90 — FILE_BUFFER_APP_HEADER_READ
91 — CANNOT_CALCULATE_BUFFER_DATA_CRC
92 — BAD_FILE_BUFFER_DATA_CRC
93 — SFLASH_DEVICE_WRITE
94 — BAD_SFLASH_CRC
95 — APP_CODE_TOO_BIG
96 — SPI_FLASH_APP_NOT_PRESENT
97 — SPI_FLASH_READ_ERROR
98 — CANNOT_READ_DEVICE_CONFIGURATION
Other internal errors occurred during the software update.Displayed until the user presses the Enter key.5

Unit Faults

Code / displayMeaningCauseActionPage
1
Low Ambient Temperature
Unit fault — Panel sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared.16
2
High Ambient Temperature
Unit fault — Panel sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared.16
3
Low Chilled Liquid Temperature
Unit fault — Panel sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared.16
4
VSD Initialization Failure
Unit fault — Panel sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared.16
5
Low RTC Battery Voltage
Unit fault — Panel sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared.16
6
Invalid Number of Compressors Selected
Unit fault — Panel sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared.16
7
VSD Communications Failure
Unit fault — Panel sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared.16
8
Pre-charge Low DC Bus Voltage
Unit fault — VSD sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared. If any 3 (or more) VSD-related unit faults occur within 90 minutes, the unit triggers a lockout on the last fault in the range. A lockout requires manual reset, done via the System Switches button on the keypad or HMI.16
9
Pre-charge DC Bus Voltage Imbalance
Unit fault — VSD sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared. If any 3 (or more) VSD-related unit faults occur within 90 minutes, the unit triggers a lockout on the last fault in the range. A lockout requires manual reset, done via the System Switches button on the keypad or HMI.16
10
High DC Bus Voltage
Unit fault — VSD sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared. If any 3 (or more) VSD-related unit faults occur within 90 minutes, the unit triggers a lockout on the last fault in the range. A lockout requires manual reset, done via the System Switches button on the keypad or HMI.16
11
Low DC Bus Voltage
Unit fault — VSD sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared. If any 3 (or more) VSD-related unit faults occur within 90 minutes, the unit triggers a lockout on the last fault in the range. A lockout requires manual reset, done via the System Switches button on the keypad or HMI.16
12
DC Bus Voltage Imbalance
Unit fault — VSD sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared. If any 3 (or more) VSD-related unit faults occur within 90 minutes, the unit triggers a lockout on the last fault in the range. A lockout requires manual reset, done via the System Switches button on the keypad or HMI.16
13
High VSD Ambient Temperature
Unit fault — VSD sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared. If any 3 (or more) VSD-related unit faults occur within 90 minutes, the unit triggers a lockout on the last fault in the range. A lockout requires manual reset, done via the System Switches button on the keypad or HMI.16
14
Single Phase Input
Unit fault — VSD sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared. If any 3 (or more) VSD-related unit faults occur within 90 minutes, the unit triggers a lockout on the last fault in the range. A lockout requires manual reset, done via the System Switches button on the keypad or HMI.16
15
VSD Power Supply Fault
Unit fault — VSD sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared. If any 3 (or more) VSD-related unit faults occur within 90 minutes, the unit triggers a lockout on the last fault in the range. A lockout requires manual reset, done via the System Switches button on the keypad or HMI.16
16
VSD Logic Board Fault
Unit fault — VSD sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared. If any 3 (or more) VSD-related unit faults occur within 90 minutes, the unit triggers a lockout on the last fault in the range. A lockout requires manual reset, done via the System Switches button on the keypad or HMI.16
17
Motor Current Overload (Hardware)
Unit fault — VSD sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared. If any 3 (or more) VSD-related unit faults occur within 90 minutes, the unit triggers a lockout on the last fault in the range. A lockout requires manual reset, done via the System Switches button on the keypad or HMI.16
18
CT Plug Fault
Unit fault — VSD sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared. If any 3 (or more) VSD-related unit faults occur within 90 minutes, the unit triggers a lockout on the last fault in the range. A lockout requires manual reset, done via the System Switches button on the keypad or HMI.16
19
High Harmonic Filter Temperature
Unit fault — Panel sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared.16
20
Evap Anti-Freeze Pump Fault
Unit fault — Panel sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared.16
21
SPARE
Unit fault — Panel source16
22
Replace RTC Battery
Unit fault — Panel sourceIf unit faults exceed a set threshold for 3 seconds, all running compressors are shut down. Unit faults are logged in the history buffer. Most unit faults are auto-reset; the unit can restart automatically after the fault condition is cleared.16
23
SPARE
Unit fault — source not listed16
24
SPARE
Unit fault — source not listed16
25
SPARE
Unit fault — source not listed16
26
SPARE
Unit fault — source not listed16

System Faults

Code / displayMeaningCauseActionPage
27
High Discharge Pressure (Software)
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.16
28
High Differential Oil Pressure
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.16
29
Low Differential Oil Pressure
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.16
30
Low Suction Pressure
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.16
31
High Discharge Temperature
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.16
32
SPARE
System fault — Panel source17
33
Eductor Clog Fault
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
34
Sensor Failure
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
35
Low Motor Current
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
36
High Motor Temperature
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
37
Pre-charge Low DC Bus Voltage
System fault — VSD sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
38
Pre-charge DC Bus Voltage Imbalance
System fault — VSD sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
39
High DC Bus Voltage
System fault — VSD sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
40
Low DC Bus Voltage
System fault — VSD sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
41
DC Bus Voltage Imbalance
System fault — VSD sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
42
High Motor Current
System fault — VSD sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
43
Motor Current Overload (Software)
System fault — VSD sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
44
IGBT Gate Driver Fault
System fault — VSD sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
45
High Baseplate Temperature
System fault — VSD sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
46
Single Phase Input
System fault — VSD sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
47
VSD Run Signal Fault
System fault — VSD sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
48
High Discharge Press (Hardware – HPCO)
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
49
Spare
System fault — Panel source17
50
Control Voltage Fault
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
51
Low Discharge Superheat
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
52
Low Suction Pressure Smart Freeze
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
53
Isolation Valve Failed to Close Warning
System fault — Panel source17
54
Isolation Valve Failed to Open Fault
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
55
High Discharge Pressure Rate
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
56
Condenser Fan VSD Warning
System fault — Panel source17
57
Low Economizer Superheat
System fault — Panel sourceIf a system fault threshold is exceeded for 3 seconds, only the affected system is shut down (not the whole unit/all systems). System faults are auto-reset; the system restarts automatically after the fault condition clears. If 3 faults on the same system occur within 90 minutes, that system is locked out after the third fault. Lockout requires manual reset: the operator must cycle the system switch off then on to clear the lockout.17
58
SPARE
System fault — source not listed17
59
SPARE
System fault — source not listed17
60
SPARE
System fault — source not listed17
61
SPARE
System fault — source not listed17
62
SPARE
System fault — source not listed17

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Manufacturer document, published here as reference material for equipment we supply. The original lives at docs.johnsoncontrols.com. The rights holder may ask us to take it down — we will.