YORK YK — Inactive Access Code

The panel shows Inactive Access Code when a generated access code is entered to log on and its usable time has not started. Per the fault table, the message appears in the dialog error box when no lockout is in effect. The access-manager sections of the operation manuals print the same message as Inactive access code.

The code that was entered is a genuine one: the panel's check finds that the code's serial hash matches, and the fault table calls the code valid. What blocks the logon is time — the access time of the code is in the future, meaning the date and time from which the code may be used has not arrived yet. The access-manager manuals tie the condition to the control panel date and time measured against the date and time for the generated code. Because the code's usable time has not started, the entry does not log the user on and counts as a failed login attempt.

• The access time of the code is in the future — the cause the fault table gives for this message.
• The time to use the code is for a later date: the code's serial hash matches, so the code itself is recognized, but its usable time has not started.
• The condition is judged from the control panel date and time against the date and time for the generated code, which is how the access-manager manuals describe it.

1. Confirm the date and time from which the generated code is meant to be used — the message reports that this time is in the future, so the code has been entered before its usable time begins.
2. Compare the control panel date and time with the date and time for the generated code, the comparison the access-manager manuals use to judge this condition.
3. Do not change the panel date and time to make the code usable. The manual warns: Changing the date and time on the panel could result in you being locked out without a way to log back in to correct it.
4. Look in the Access Log: this attempt constitutes a failed login attempt and generates an entry there, as does every successful or failed logon attempt.